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Cancellation and Refund Policy: Ticket transfers can be made at any time — even on the day of the conference. Please submit a request with the contact information for both the registrant and the substitute to Cancellation requests should be made via email to For cancellations made on or before Nov. 15, SSTI will issue a refund by check, minus a $75 processing fee. After Nov. 15, no refunds are provided.

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