In October 2013, I found myself unemployed after working 20 years for the same company. We were like family! In my job as a floor supervisor, I was always on my feet and helping my employees. The owner of the company passed away in 2012 and they eventually merged with a new company.
I decided I wanted a career change. I knew my job as a shop foreman had a falling rate and they say employers don’t look farther than 10 years back on your resume. I also knew I needed more education if I was going to make this change. After three months of struggling to pay bills and searching for a job, Marshall went to the Boston Career Center for help.
It was at the Boston Career Center, I found out about the Microsoft Digital Literacy Certificate (MDLC) program at United South End Settlements. The MDLC program was a 300-hour intensive program designed to prepare out-of-work, low-income, and underemployed adults for jobs that require advanced computer skills.
Since I was working the same job for 20 years, I knew I didn’t have the computer skills that most employers are looking for these days. After meeting with Mrs. Leah , the MDLC Instructor, and passing all the required assessments, Marshall joined the MDLC Program in February of 2014.
The first word I would use to describe the program is intense! Leah is a great teacher and does not let you give up. Two weeks before I finished the class, my unemployment benefits were cut off. But I fought through those last two weeks. I told myself, I’ve gotten this far and I am not quitting now! I gained a lot of confidence in that class.
After 16 weeks of intensive study, I graduated with her Microsoft Digital Literacy Certificate.
Several months of job-searching and fighting for unemployment benefits followed before Mrs. Leah called to let me know about a temporary opening as the Youth Programs Receptionist at United South End Settlements. Mrs. Leah said to me “I know you have been trying to change career with no experience to show for it. This is your chance.”
With a reference from Mrs. Leah, I was offered the position for three weeks. After the three weeks were up, I had to compete against almost 50 other candidates who sent in resumes looking to be hired on a full-time, permanent basis.
On December 14th, United South End Settlements welcomed me onto its staff as the full-time Youth Programs Receptionist.
I am fundraising for this company because its filled with an amazing staff. The staff here wears a heart on their sleeve. Everyone at USES has a critical role and we all do our best to fulfill it. Please help create more beautiful memories for more years to come.