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2019 General Civil Mediator Training

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WHAT IS A MEDIATOR: A mediator is a third party neutral who can help people in conflict find solutions and come to agreement. Mediators learn skills which can be used in personal relationships and professional situations.

WHO SHOULD ATTEND:
Educators, social service providers, health care workers, law enforcement professionals, managers, supervisors, real estate agents and community members

WHAT YOU WILL LEARN:

  • Different kinds of conflict
  • Getting Past You’re wrong…I’m right”
  • Effective Listening and recognizing non-verbal communication
  • Balancing Power
  • Using neutral language to express different points of view
  • Cultural and Gender Issues in Mediation
  • Dealing with Strong Emotions
  • Finding “win-win” solutions
  • Writing agreements which work
  • How to become a volunteer mediator

 LOCATION:

LRC Washtenaw County Service Center
4135 Washtenaw Ave.
Ann Arbor, MI 48108

DATES AND TIMES:

Participants must attend all days in order to receive certificate

Week 1 - Fri March 29 & Sat March 30 - 8:30 AM - 5:30 PM; Sun March 31 - 1:00 PM - 5:00 PM

Week 2 - Fri April 12 & Sat April 13 - 8:30 AM - 5:30 PM; Sun April 14 - 1:00 PM- 5:00 PM

FEE: $995 registration.
To inquire about a payment plan, contact Germaine Smith, smithger@wastenaw.org or 734-794-2125

OTHER WAYS TO REGISTER:

The Dispute Resolution Center
Payment by check, money order, or cash.

The Dispute Resolution Center
4133 Washtenaw Avenue, Suite B125
P.O. Box 8645, Ann Arbor, MI 48107